CARE INSTRUCTIONS
CAKES
We want your cake to make it to your destination in perfect condition. There are a few things you can do to keep your cake safe as you transport it from our shop to your celebration:
The safest place for your cake is on the floor of the backseat area of your vehicle. This is an even, flat space with minimal room for the cake box to slide around. Plus, the backseat is temperature-controlled so you have a higher chance of keeping your cake nice and cool, preventing slipping. Avoid putting your cake in your trunk, on a seat or on someone’s lap.
It’s ideal to have air conditioning that works well to keep your car and cake nice and cool. Your cake is beautiful and we want it to stay lovely from the time you leave our shop to the time it arrives at its final destination. Buttercream is made out of butter, which can soften up as it gets warm. A vehicle with air conditioning that works well will help keep your buttercream cool and prevent it from softening and beginning to melt. Buttercream that is too warm from being in a hot car can slip and slide from bumps, potholes, quick stops and sharp turns. Drive carefully as your cake is special cargo. Take turns slower than you usually would and avoid bumps and potholes as much as possible.
If you are transporting your cake to a destination that is further than 30-45 minutes away, please let us know so we can take special care to have your cake nice and chilled when you pick it up.Please note: Once the cake leaves our shop, we are not responsible for what happens on the transportation journey. Please follow the transportation instructions above and feel free to reach out with any questions or concerns
Our cake tastes best at just below room temperature. If you are serving the cake on the day that you pick it up from the bakery, you can choose to refrigerate it or keep it out (less than 4 hours) of direct sunlight in a cool area. If you choose to refrigerate your cake, please take it out 2 hours before serving to ensure soft cake and creamy buttercream. During summer months of temperatures greater than 19°C, cakes must be refrigerated and removed 45 minutes- 1 hour prior to cutting. Remove all decorations (florals, images, etc.) prior to cutting.
CUPCAKES
It is important to keep cupcakes at room temperature– do not refrigerate them as this will result in a hard buttercream. The cupcakes can stay non- refrigerated for a maximum of 4 hours. We bake our cupcakes fresh every morning, and we recommend that you enjoy them on the day that you purchase them. To preserve freshness, plastic wrap the bakery box or transfer to an airtight container and place on your counter out of direct sunlight.
SNACK CAKES
Snack Cakes keep well for up to 3 days after purchase if properly cared for. To preserve freshness, ensure the lid is on correctly and place in the fridge. Enjoy at room temperature by removing from the fridge half an hour before serving. Snack Cakes can also be put in the freezer for up to 1-month. To thaw, place in the fridge overnight the day before serving.
MACARONS
Macarons taste their best at room temperature or slightly chilled – the buttercream is soft, the buttercream/ ganache is creamy, and the shells are nice and chewy! Macarons will keep well for up to 4 days after purchase, though they do need a little special care! To preserve freshness, plastic wrap the bakery box or transfer to an airtight container. Remove from the fridge half an hour before serving.
ALLERGIES
We openly handle several allergens throughout our store and in our kitchens, including dairy, tree nuts, eggs, wheat and others. While we do our best to keep ingredients separate, we cannot guarantee that any of our baked goods are allergen free as we use shared equipment to store, prepare and serve them.